Privacy Policy

Last updated: 28 July 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Desired FX (the “Site”).

The Desired FX website is owned by Desired FX, which is the data controller of your personal data.

We take the privacy of your personal information seriously and are committed to protecting your privacy and security. Please read this Privacy Policy carefully before using our website.

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

• Web browser type

• IP address

• Time zone

• Cookies installed on your device

As you browse, we collect information about:

• The individual web pages or products you view

• What websites or search terms referred you to the Site

• How you interact with the Site

We refer to this automatically-collected information as “Device Information.”

Additionally, we may collect personal data you provide to us directly (including but not limited to your name, surname, email address, billing/shipping address, payment information, and phone number) during the order process or when registering for specific features.

We may also receive your public social media handle or username when you contact us or tag us (e.g. via Instagram or WhatsApp).

2. Why We Process Your Data

Our top priority is the security and privacy of your personal data. We only process the minimum amount of user data necessary to operate and maintain the website or fulfill orders.

Automatically collected data is used solely to:

• Identify potential cases of abuse

• Establish statistical information regarding website usage (e.g. page visits, traffic origin)

Statistical data is not otherwise used in a way that identifies specific users.

You may visit the Site without telling us who you are. However, if you wish to use certain features (such as placing an order or contacting us via forms), you may be asked to provide personal information.

You may choose not to provide personal data, but this may prevent access to some Site features (e.g. newsletter sign-up, contact forms).

3. WhatsApp and Social Media Communication

If you contact or opt in via WhatsApp, we may send product updates, launch announcements, or order reminders. You can opt out at any time by replying “STOP” or contacting us directly.

If you message or tag us on platforms such as Instagram, your username may be visible to us and used to respond or engage with your message.

4. Sharing Your Information

We do not sell, rent, or lease your personal data to any third parties.
We may share your personal information with trusted service providers only to the extent necessary to:

• Process your payment

• Ship your order

• Provide support services (e.g. email/WhatsApp communication)

All third parties are contractually bound to maintain the security and confidentiality of your data.

5. Your Rights

If you are a resident of the European Economic Area (EEA), you have the following rights:

• The right to be informed

• The right of access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• Rights in relation to automated decision-making and profiling

If you would like to exercise these rights, please contact us using the details at the bottom of this policy.

Additionally, we note that we process your information to fulfill contracts we might have with you (such as order fulfillment), or otherwise to pursue our legitimate business interests.

6. International Data Transfers

Please be aware that your information may be transferred to, processed, and stored outside of your home country, including in Indonesia, the United Kingdom, the United States, or Canada. We ensure that any third-party service providers we use meet appropriate privacy and security standards.

7. Data Security

We protect your information on secure servers, in a controlled environment protected from unauthorized access, use, or disclosure.

We maintain appropriate administrative, technical, and physical safeguards to protect your personal data. However, no internet or wireless network transmission is ever 100% secure. By using the Site, you acknowledge and accept this risk.

8. Links to Other Websites

Our website may contain links to external websites not owned or controlled by us (e.g. payment gateways, Instagram, etc.). We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing their privacy policies before submitting personal data.

9. Legal Disclosures

We may disclose personal information when legally required to do so, or if we believe it is necessary to:

• Comply with applicable laws

• Respond to lawful requests by public authorities

• Protect our rights or safety

• Investigate fraud

• Enforce our Terms & Conditions

10. Contact Information

If you would like to understand more about this Privacy Policy, your rights, or how your personal data is used, please contact us:

Email: contact(dot)desired(dot)fx(at)gmail(dot)com
Location: Jakarta, Indonesia

11. Consent

By using our website, you agree to this Privacy Policy and our Terms & Conditions. If you do not agree with this policy, please do not use our services.